Relational selling is so important, and a much better method than transactional selling. Selling in this way feels much less sleazy and is more effective. I’m going to teach you what the difference is, why relational selling is so important, and how to do it!
It may not seem like a big deal, but how your new or potential clients interact with you initially will make a big impact later on. The initial feelings you get from a business translate to how much money you’ll spend there, how often you’ll want to return, and how likely you’ll be to recommend them to a friend. So if you aren’t “wowing” your clients in the first few minutes, you are leaving money on the table. And we certainly don’t want that! So I’m sharing some easy suggestions with you to make a great first impression in your business!
Customer experience? What the heck is that? Is that like customer service? Well, yes, and no. It’s service, but it’s more than that. And it can make you more money if you do it right. It can also keep clients away if you do it wrong. Don’t worry though! I absolutely love helping people with their customer experience plans and I’m going to give you tips on creating a great one.