Ep. 014: How to Successfully Plan Your Work without "Hustle"

 
 

I love working, but I hate hustling! Luckily you don’t need to work 80-hour weeks to succeed in your business.

With a little strategic planning that takes into account BOTH your goals AND the structure of your life, you can grow without the boom-and-bust cycle that comes from intense hustle and burnout.

Tune in to hear how I do quarterly planning in my own business, and with my clients.

  • Erika Tebbens: Welcome back to the podcast. Today, we are going to be talking about business planning and I am super jazzed about this episode because I am such a dork for planning.

    I love it. I love planning stuff. And uh, so I, I also will say that I do my business planning maybe a little different than you have seen some people do it. And my way has really been born out of the fact that in my previous business, uh, before this one, I would put in essential family things first, but then I would really, really, really just fit in work as much as possible and also not really think about why I was working so much or anything; I was just kind of on autopilot and just, uh, pushing pushing, pushing myself to reach my goals and I hit my goals.

    Uh, but then I also realized, like, I wasn't happy when I hit them and I had just put the blinders on and I was, uh, working towards them and then I kind of had like a, uh, break down when I realized that I had hit, um, four really huge goals and about a six week period, and I was like, I'm not happy and, uh, I don't know what's going on; and I thought I would be super stoked and instead I just feel really burnt out and like, I don't really care now that I hit them and everything.

    So my way of business planning and what I do, uh, especially with the women in my Success Squad cause we do quarterly planning in there. Um, I really come at it from a different way. So we, uh, as of the recording of this, I'm actually going to be doing it with the women in Success Squad as a group tomorrow.

    Uh, but I figured I would share it a little bit, um, on here as well. So you can do it on your own. Um, that being said, if you are looking for some support from me, some actual, uh, help one-on-one help from me and also a really, really cool supportive community, I do have a couple spots open for my Success Squad group program.

    I'm going to put all the info for it in the show notes, but if you hang with me on Instagram, which I hope you do because I hang out there the most. So that is, uh, there @erikatebbensconsulting. But in the link in bio, I have a link that goes directly to the info page, all about success squad and so, yeah, I would love it if you check that out because every single quarter, at the beginning of every quarter, I do a group session where we plan our quarter together and it's one of my most favorite things.

    So here is how I do it.

    So first and foremost, when you have those blank calendar sheets out in front of you, I put in what I like to call my big rocks first, from you know, that like corny story that they teach you where it's like, you know, if you have the jar and you fill it with sand and then you try to put it in the pebbles and the big rocks, like you can't because it's filled with sand so you should put in the big rocks first. So that is my philosophy. So work, uh, I really go by the Leslie Knope from Parks and Rec, uh, mantra of friends, waffles work, or waffles, friends work either way work comes third. So this is definitely something that I try to live by, because if you are always putting work first, you will, uh, definitely in the long run burnout.

    I have been there. Uh, it is not fun. It is not pretty. And so while work is important and while our businesses are important, uh, they should not be the most important things in our lives. So I always go through and I put anything that is for, you know, family or personal, that is really important first.

    So this could be travel or events, like let's say, you know, uh, get together dinner with friends or, um, you know, just any, any of those important life events their you're like, no, no, no. I, I need to schedule this in. This is, this is really important. This is meaningful to me. Make sure that you get that in first.

    Then what you should do is if you already know that you have like big rocks that are for your business, you're going to put those in. So those might be launches you've already prescheduled or sales that you're going to be running. Or if you have physical events, like let's say you make a product and then you have, you know, you attend like maker fairs, things like that, those events, especially if you have to apply and you have to pay for them, they're taking place at a specific date and specific time and you want to make sure that those are listed on your calendar so you don't forget about them.

    And then you also want to think, you know, again, depending on what industry you're in, you might have, I have a different workflow, different points of the year. So if you're a wedding photographer, there's a really good chance depending on where you live, that maybe the, the warmer six months of the year, you know, so maybe like from may through October, are, is your busy, busy wedding season, or maybe, you know, you live in Florida or something, and it's the opposite time of the year. Either way you want to be prepared for that. You want to be ready for that. And it's the same.

    Like when I worked in retail, it was really common that, you know, January we'd get some spillover because people would have money from the holidays and they'd want to spend it, but February tended to be really slow. So we needed to be, you know, cognizant of that and kind of plan around the fact that February was going to be a little bit slower.

    So you're going to put everything that is really, really, really essential, that is going to go in both for; so you're personally first and then your business, life them. One thing that I really like to do that I think is different from a lot of people is how do I want to feel? So how do I want to feel in this quarter?

    And I think that a lot of times what ends up happening is we go straight to the goals first and we negate how we actually want to feel and how we want to show up and, um, what we want to truly accomplish and why we want to accomplish it. So this is the thing that I was telling you was really born out of my blender in my previous business was I basically the direct sales company, uh, that I was a consultant for that I was a leader for, they would have these different incentives. And so I was like, well, you know, I'm a good carrot chaser.

    So I'll just, if, if they're dangling this carrot, like I'm going to go for this carrot. And so, uh, for me, it was really a thing of like, You know, if, if there's this free trip that they're giving them way and I can do, you know, these three things and then once I've achieved those and I get this free trip, that was very much for me.

    Like, I have to do it rather than just saying, you know what? Okay. So do I actually, do I want to go on that trip? Or, um, could I have a different monitor and then put money aside and we can like book our own trip? Or something like, no. I was just, this was the thing and I was going to perform and I was going to hit that goal and so then when I had hit it and then some other goals, I had never really taken the time to step back to think, how do I want to feel?

    And one of the things that I was doing was I was constantly working on the weekend, which I. I didn't really want to be doing, but I was just, you know, it was, I was doing parties in people's homes. So that was mostly the time that you would do it was on the weekends. And so, I was not really in tune with how I wanted to feel; I was just going through the motions because that's what I felt I needed to be doing. And, uh, and you know, again, it was not good. It's not unwell.

    So think about how you really want to feel.

    Do you want to feel relaxed? You want to feel abundant. You want to feel grounded. Do you want to feel energized? Like what, how do you want to feel? And then what are things that you can do that you can put in to that quarter to make you feel that way. So maybe it's, you know, a daily practice or maybe it's, you know, like a new routine or it's letting go of something like could be a lot of possibilities here, but then you want to think about what you want to achieve and does what you want to achieve and how you want to feel.

    Do they go together well? Are they polar opposites? Like you know, what is, what's the plan there? And then really look at like, when do you want to work? And when can you work? So you might because your business might be a side hustle. So it might be easy for one person to say, well, I'm going to work every day from noon until 4:00 PM.

    And you might be like, I'm going to work from nine until five. So I only have like evenings and weekends, or, you know, my lunch break or things like that. So everyone's going to be different here, but when do you want to work? And when can you work now, you're going to block out these days and times, because that is what is going to be available to you.

    And then look back at your goals, look at what you want to achieve, and then think, will there be enough time to do the work that you want to get done to reach those goals? So if you are, you know, let's say you only want to work, or you only can work 20 hours a week and you want to make X amount of money or get X amount of new clients.

    I will say too, as a side note, a goal doesn't always have to be a revenue goal. If a revenue goal does not do it for you or freaks you out or whatever, you can pick a totally different goal. You are. Allowed to do that. I'm giving you permission. So let's just say you're like, I want to, I don't know, get four new clients and the next 90 days.

    Okay. Awesome. Now maybe depending on what level they're at, that's gonna, you know, bring you a different amount of revenue, but you just say, I want four new people. Okay. What are the things that you need to do that, you know, you need to do to get those for new people. And then what is the time commitment going to be when you actually start working with those people?

    So really think about that. Like, what is the time you have available that you need for them? So like, I always have to consider since I do a monthly calls with my people. Um, you know, how many monthly calls can I do a month in my schedule that is, uh, that I physically can do. And that I also like mentally want to do.

    And then just look like how many, how many people would it technically mean? Then if I was booked out, like what can I actually take on? So that is something that is important to consider and then be very real with yourself. Does something need to be delegated? Does something need to not happen? Does another part of your life need to be automated in some way to give you more work time?

    So maybe that's you do a, like a meal delivery service or something, and then you can take that hour each day that you would be prepping dinner. And you put that into your business. Like just, you know, or maybe, maybe that's not your cup of tea; maybe you don't want to do that, maybe you love cooking dinner.

    So then you have to either scale back something in your business or you have to cut somewhere else. Maybe it means getting up a little earlier. Maybe it means getting a childcare an extra day a week. There's all different options here, but it's really important to make sure that how you want to feel and when you can and want to work, that that all aligns with your goals.

    And then if you have things that. You're looking at and you're like, well, okay. So I really had planned on, I was going to like build and launch this course and get four new clients in this quarter, but maybe it looks like I just, uh, start to like build out the course and then hype it a little bit and then move the actual launch to the next quarter.

    Or I want to start, like, I did this with this podcast. Really looking and saying like, does it make sense? Do I have the actual time that I want to spend to do all the rest of my stuff in Q1 of this year and start a podcast? And the answer then was no, because I wanted to do a bunch of website revisions and other small projects.

    So I was like, I'm going to move the podcast to quarter two, because then I have the time and the space. In my schedule to do that and that is okay, but I had to be really honest with myself about that. And then if you have something that you need to promote something that is time bound, like a course launch or a program launch or anything, make sure you block out runways.

    So once you put those blocks of time in, so let's just say you have a maker fair. You're a maker. You have a maker fair. It's a very, you know, it's a set date and a set time. What is the runway that you want to be promoting that? To let people know that you are going to be at this event? Is it one week? Is it two weeks?

    Is it three weeks? Uh, are you launching a new product or a new service? Like how, what is the time on that? So put the actual dates in the launch dates, the event dates, anything like that. Like I mentioned earlier, And then think about the runway, the promotional runway you'll need. And then you're going to want to sketch that in there.

    So take a pencil, go through and Mark out. What is that going to look like? And then from there, let's say it's two weeks. Then you can create a micro plan because we've created the macro plan, but then you can create the micro plan of content, of posts, of, you know, Facebook Live of your Insta Stories of, you know, collaboration's with other people of emailing your list, any of that, then you're going to create that micro plan from your macro plan.

    And lastly, don't forget to schedule in downtime. Uh, chances are, if you're anything like me, because you're ambitious, you're like I have, you know, the time is not scheduled. So that means it can be work time, but again, that is going to lead to burnout. So be very, very clear and see, you know, do you. Maybe you have your evenings available, but do you want to work the week, the evenings, like maybe have the weekends available, but do you want to work the weekends?

    Uh, maybe the nature of your business requires you to work on Saturdays and or Sundays. So. Then when are your days off going to be, do you want, you know, as Monday and Tuesday going to be the days off are going to give your days off right before the weekend, like how is that going to look, make sure you really legitimately schedule in downtime because if you don't and you're anything like me.

    You will let your work time spill into that time. And you can only do that for so long before you start to have some not so good feelings about it, you know, resentment, anger, frustration, anything like that. And when that comes in, you will, be, uh, you will start to, be like angry at your business because your business will feel like it's taking over your life.

    So don't, so don't forget to schedule in downtime and make sure you give yourself enough time to promote offers. Make sure if there's something you can delegate delegate. If it can be eliminated, eliminate it. If it can be rescheduled to a future date, go ahead and do that. But you're always going to want to keep in mind you how you want your actual, like weekly workflow to be in terms of work and productivity, and also, you know, what you're working towards and why you're working toward it and how you want to feel overall.

    So I'll give you a quick example of that before I wrap this up. So, uh, in Q1, my word, my feeling word for the quarter was grounded. I was. You know, when you kind of holidays and everything, like life just feels really frantic kind of. And so going into the new year, I wanted to feel grounded. So I was very aware that, okay, what was I going to need to do to feel grounded?

    And so I started a, uh, a morning routine, so I would get up and I would do certain things every morning before I started work. And you know what? I loved it. And it, I used to feel this sense of like, no, why I get up, I get my coffee, I sit down and I start to work. Cause then I, you know, I'm not going to have enough time to finish everything otherwise.

    And now that was a bunch of crap, actually, plenty of time. And. What it was ending up happening was I was getting to do reading, like just for fun in the morning before I even started my work, because I used to always say like, Oh, I'll just read later in the day. Oh, when I'm done with work, I'll read it later on a day when I'm done with dinner, I'll re you know, after dinner, but then it would never happen.

    Like I would be too caught up in things, or I feel too busy or I'd feel too tired or whatever. And so. Even though I love reading. I wasn't getting my reading in and it was starting to make me feel resentful. And so one way to make myself feel grounded and feel like I wasn't letting myself down was to make time for it in the morning, before the day could get away from me.

    And that felt wonderful. And in turn; it made me more excited to put really good focused energy into my business when I actually sat down and got to work. So that was, that was one way, that's just one example of, you know, but there could have been other things like it could have been, I woke up and I did yoga or, you know, I woke up and I, you know, who knows, like did a painting or did a coloring book pages or something like that.

    That could have been how I got myself grounded for the day, but it was important that I name that feeling that I wanted to feel in Q1 and then make a plan of how I was going to get to that feeling. And whenever things would start to feel a little bit like, Oh, I'm feeling stressed, I'm feeling overwhelmed, whatever I had that North star that, that feeling point to go back to, to be like, wait, am I feeling grounded right now? If the answer is no, what do I need to do to get back to that feeling?

    So that is how I plan again, if you want more info about success squad, um, messaged me, um, look it up on my website, looked on my Instagram, like whatever.

    I would love to chat with you about it because it is just one of my absolute favorite things that I do in my business, but I hope that this was super helpful, um, to help you plan your business and as always happy selling.

    So this is one that I love talking about this. I love the, uh, not just the practical tips, but sort of the mindset reframe around objections. Um, I love talking about this and so, yeah, I hope that you get a ton of value out of this episode. I hope that it changes the way that you look at, uh, receiving objections from potential clients and, uh, that it actually empowers you to show up bigger and put yourself out there more because you won't be so incredibly fearful of them.

    As always, uh, I would love it, if you have other friends who are entrepreneurs, feel free to share this with them, because I think it's something that every entrepreneur struggles with at one time or another. Um, and if you aren't Instagram, it's my favorite place to hang out. So make sure you're following me @erikatebbensconsulting over there. If you're listening to this on your phone app, uh, do a little screenshot for me and post it in your stories and tag me because I love to see who is listening. And of course I always appreciate when people share out my stuff with other people. So yeah, without further ado, let's talk overcoming sales objections.

    So, a lot of times what we think is that people say no, because they hate us and they hate the thing that we're selling. Right? We're like, that's like our default, even if we logically don't think that we're like, "This is it. They hate me. They hate my stuff. I suck. I really should just quit. I'm going to be a total failure. Like I'm a fraud."

    And on and on and on, we think these horrible things, right? These horrible stories that we tell ourselves, And yes, there are some people out there who, you know, are pitching in a really terrible way and they slide into your DMs and it's just really awkward. And you're like, "Hell no, like I'm not, I'm not going to spend money with you now or ever. I don't want the thing you have."

    But usually that is not the case. But I will say, because I feel like, uh, network marketing has really done a disservice to selling in a lot of ways, but one of them is that they really teach their people, that the things that they're selling, the products they're selling are for everyone.

    They're just for everyone. So therefore you should be asking everyone. And the bottom line is, is that no matter what you sell, whether it's a product or a service, there are going to be people who are your ideal clients. And then the people who just aren't, right? So, uh, that is something that's really, really, really important to consider.

    So there are, you know, even in my own, in my own business, I recognize this. I have people who are following me, who are in my Facebook group, or they follow my Instagram or they listen to the podcast, who might not ever be the type of person who's actually going to pay me for my expertise. And you know what it is, what it is like not going to lose sleep over it.

    Am I going to get mad about it, it just is what it is. Um, but then I also have, uh, you know, ideal clients who are perfect and they do invest in me and they invest in themselves and I love working with them. And that's great. So we have to first recognize that we are always going to have people who are more ideal for us, and then people who are less ideal for us.

    And that is okay. So somebody might be rejecting your product or service solely based on the fact that has nothing to do with you and they don't hate it. They're just like, "Yeah. You know, it's just not for me."

    Like I think about. I know a lot of people love to invest in things like, um, like jet skis and quads and like snowmobiles and, and all of those types of things. Those are not for me. I don't ever see a point in my life where they will be for me. Where that's something that I would want to spend my money on. Now, I don't care that other people want to spend their money on that. I don't care that those things are sold. I don't care at all either way. Uh, it's just that if I were to meet someone and they were a sales person for those items. I'd be like, "That's cool. That's awesome. I hope that you love what you do. I hope you're very successful at it. Like not my jam." No, I'm not. I it's just not for me. I don't really care. It's not how I like to spend my leisure time. And even if I did, I would like rent one or use somebody else's like, I'm not going to buy one for myself.

    And, uh, and it's, it can be the same with what you sell. So right now, like most of the people in my life are not entrepreneurs. They're just, they might love me. They might emotionally support me. They're not going to pay me. They're not going to become customers. And that's okay. Right?

    So there's just this line of we have to get comfortable with the fact that what we have is just not for everyone and it's not personal. So another thing is somebody might be objecting because they, they're not really certain how it's going to help them. Or there are some, like, there's some vagueness in there. Which is also another reason why it's okay to niche. It's okay to be specific. It's okay, to, you know, in your content to, uh, the, the saying, you know, attract the best repel the rest. Like, you don't want to be vanilla because you want it to be pretty clear who you are for and who you're not for.

    So let's just say the snowmobile. Right? So if I was selling snowmobiles, I want to be speaking to people who love outdoor activities. Who, uh, you know, probably have this space where they can store a snowmobile or, you know, would be willing to, to carve out some space in their garage or wherever for the snowmobile or in like a storage unit. Um, they love outdoor adventure. They, uh, you know, live obviously in a cold weather climate, all of those things.

    That is what you want to be speaking to, and you want to be speaking to their desires so that they can, if they own their own, they could take it out whenever they want to. They don't have to rent it. They don't have to borrow it. They can just take out that snowmobile, you know, if it's snowy and they have it at their house, they can just take it out and they can go, uh, that they can, you know, it's a great way to get fresh air and get outside in the winter. It's a great way to, you know, travel through the forest, like just a million other things. Right?

    But you really want to speak to that. So people understand what the value is that they're getting not necessarily like monetary value, but like the intrinsic value of what they're getting. So, if I, you know, if somebody was like a conversion copywriter, let's say in their business, so they want to be conveying the fact that it's not just that, "Oh, you can hire me and I'll write some stuff for your website or your, you know, sales email sequence."

    It's that, because you're a conversion copywriter, you are going to be writing stuff that is going to be bringing more money back into their business. So yes, they're hiring you. They're paying some money upfront, but in the long run, that ROI is going to be there. So not only do they not have to spend the time to do it, they also don't spend, have to spend the time to like research it all on their own and figure it out.

    And you're the expert and they're going to hire you and you're going to do it. And it's going to bring the, the value is it's going to bring more money back into their business and they didn't have to do anything other than pay your invoice. Right? So, um, there could just be that they, they aren't sure they don't feel like they have enough information about why it's worth it for them at this point in time to invest in it.

    So make sure that you are conveying all of that pretty clearly upfront. And then also make sure that you allow for questions. Like if you're having a discovery call with somebody, um, make sure that you let them know, like it's okay to ask questions. There's no such thing as a stupid question. If they think of a question later, like here's how you can reach out to me and ask that question and all of that, because if they are confused, if they are feeling dubious, they're going to say no. But if they feel empowered with the necessary info or they know that they can reach out to ask other things of you, then that is going to help them feel clear and confident that they're making a wise financial decision.

    ALso know that it like, not now doesn't mean not ever. So it could just be that they are trying to assess like what you have to offer and how you can help them. But I have had plenty of discovery calls with people, like where, where I was trying to see if I was going to hire them. And I think that they're awesome people. I, I know they're experts at what they do.

    They kick ass, all of that, but I'm just not in the moment when I was talking to them. I was not in a position where I needed to hire them for that service right at this time. So, uh, I know a few episodes back, I talked about follow-up so this is where it's really great to get them on a follow-up schedule.

    Because you might talk to them now and they might be like, "Oh God, okay. Yeah, this is super great. And I really loved her and she's wonderful, but I'm just, you know, I'm and she can help me launch my course, but I'm still building it. And like, I don't think I want to launch it this quarter. I wanna launch it next quarter."

    And so by you saying like, "Okay, I'm not going, gonna work with you right now." That service provider might be like, "Well, that's it. She hates me. She's totally not impressed. She thinks I'm an idiot. She doesn't want to pay me ever. So I'll just forget about her and try to find new clients." Like, no, put that person on a follow-up plan because what you might not know right now is that right now is not the right time for her to be paying you. But four months from now, she will be ready, willing, and able to go ahead and pay that invoice and start working with you. So just remember not now, does that mean not ever, be sure to follow up and I'll put the link to that episode, um, on follow up in the show notes for you.

    And, um, there also, there might be something better that you can offer right now that's a better fit for them, that they feel, uh, like it's an easier yest,yes for them. So it could be that maybe you're like, you know, talking about one-on-one coaching or something like that. And they're just like, You know, I don't know, like financially, I don't know. Time-wise I don't know." There could be a lot of factors where they're just like, "I can't, I can't say yes to this right now."

    But maybe you have something else. Maybe you have a course. Maybe you have a different program maybe, um, and it doesn't even necessarily have to be that it's cheaper because it's money is not always the issue. Sometimes it's time commitment. I've had plenty of people because it's the summer, and they're like, "I want to get started after summer because I'm not going to be working that heavily in my business over the summer."

    I get that. Like, what if I was like, "Forget you, like, forget you. If you're not going to work with me now, you can't work with me ever." Like, no, I'm going to follow up with them at the end of the summer. Now that doesn't mean like if I had other people coming along and I got full, I'm not arbitrarily just going to hold that spot open for somebody who might be hiring me.

    If somebody really was like, "No three months from now, I really want to hire you." I would make sure they put down a deposit or something to hold that space. Um, so you know, you, you might be full up in a certain amount of time, but there could be something that is a better yes, for them right now to at least start to work with you in some sort of capacity, and then down the road, maybe you change the way in which you work together. Uh, and lastly, I will say that, um, I've recently saw in a group I'm in, for course, there was a woman who wanted to go to this retreat with some coach and she was like, "Yes, I'm ready. I just, I need to make sure the dates line up well with this other life event and whatever."

    And the coach was like shaming her for not just like, kind of jumping on it and booking it right then, and the woman was very clearly stating like, "No, it's, you know, Uh, it's, I'm not trying to sell myself short. I'm not trying to make excuses. Like I really, I have this other life event and I just need to see if it makes sense for like time-wise for me to be away at this retreat when this other thing is happening."

    And because that other woman kind of was like pressuring her about it, it left a really bad taste in this woman's mouth. And I'm like, "Dude, that's like, it's not okay." Like, and she was, she was asking for advice and I'm like, "No, it's not okay." Like the, the answer should have been in my opinion, it should have been, "Oh okay. Well I'm, I would love to have you at my event. I really hope you can make it. Um, when, you know, when will, you know, if you can make it or not, like, I don't, you know, It might sell out." And all these other things, right? These other things that she could have said that would be, um, friendly and supportive and warm and welcoming and not, and not shaming. Right?

    But instead she kind of went down that like shame route, which I just, I don't buy into because, uh, I would rather let somebody know like, "Hey, I hope you can be there. If you can't be at this one, maybe it you'll be able to be at a future one. Um, I hope all goes well with this other life thing that you have going on, but, you know, please let me know by such-and-such a date or whatever."

    That's what I would have done. I'm sure other people would disagree with me, but that is just what emotionally feels good. And I feel like it's why people say that I am good at what I do. Like when, why I don't like repel people who have had on my follow-up list for awhile because I don't shame them. Um, the other thing is because I know there's always the, like I have to check with my spouse kind of a thing.

    Um, and I know that there are people who are like, "No, like, you know, you. I need to know right now." And, and kind of make them feel guilty for that again. Uh, yes. It could be a bunch of crap. It could be the person's way of, um, not having to directly say no or say no thank you. Or say I'm not interested. Like it, they might just be using a BS excuse because they feel uncomfortable saying no. But what if it is something that they need to come to an agreement on together, and the answer will be yes, but like this literally just happened to me. I was like, "Of course you can talk to your husband. Like, absolutely it's an investment. And then, you know, I'll follow up. Like if I haven't heard back from you, I'll follow up in a couple of days." Guess what? It was fine. I sent her the invoice, like we're working together now. It's all good. But what if I'd been like, "No, you need to, you know, if you're going to do this, you need to decide and blah, blah, blah, blah."

    Like, that's not cool. That's I just view that as really, um, really disrespectful, uh, because again, yes, it might be a BS excuse, but at the same time it might not be. And I would rather err on the positive side than the negative one, because what if she really does, you know, just need to run it by her partner.

    Um, or she like wants to just discuss it with her partner because that's how they are in their relationship. And what if I make her feel bad about that? And then she's like, "F you, I don't want to work with you. I'm going to go find somebody else." Like, I don't want that. I don't want that to be my reputation.

    So, yeah. Um, don't like, don't shame. Any one don't make anyone feel bad. It could just be that like right now, really isn't the right time for them. But in the future, it will. And if you make them feel like crap about saying no now, they're not going to want to work with you, um, in the future. So, you know, let, let people go with grace, be sure to be sure to follow up, be sure to, you know, be polite, um, be open, be welcoming and all of that, but ultimately, uh, don't, don't take it personally when, um, when you get sales objected objections. Uh, and yeah, that all being said, if you have questions, um, if you want to chat with me and just see, and maybe you are, uh, really, really struggling with this, and you want something a little bit more concrete for your own business, reach out, uh, I always have free 20 minute, um, chit-chats like, uh, virtual on zoom, strategy chats. So, uh, so yeah, they're totally no strings attached.

    So if you have not already had one of those with me, I'll put the link in here as well, but you can also just find it, um, in the, uh, link on my, um, Instagram. Like what's the word? Oh yeah. Instagram. Uh, the link in my bio on Instagram has links for my 20 minute strategy chat.

    It has info on my Success Squad where people get to work with me and a one-on-one and a group capacity, I dig it. Um, and then I also have some courses as well, but when we have our chat, I can, uh, I can let you know all the ways, because I actually have a, um, sales, a marketing course and a sales language course.

    So all different ways that we can dive deeper into this, but I want to make sure that you are getting the right support for you in this moment. So, uh, I hope you enjoyed this. Again, feel free to share it with others. If it inspired you and let me know your takeaways, your ahas, and as always, happy selling.

 
 
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Ep. 015: How to Overcome Sales Objections

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Ep. 013: How to Take Time Off as a Business Owner